Shipping policy

The shipping charges for all shipping, including within India as well as International, will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry. Standard Shipping is charged 200 per kg per order if the order invoice value is less than Rs. 10,000 sum. All international Orders are charged Rs. 4100 per kg irrespective of the order Value

Shipping Within India- We provide free shipping on all orders. Standard delivery duration applies.

Shipping Charges for Delivery Outside India: We provide delivery outside India at a nominate rate depending upon the country of origin. Please contact orders@shaza.life with subject reading COUNTRY I ORDER I PRODUCT CODE and we shall help  you with any information.

A minimum fee of 5k per order will be charged irrespective of courier size for international orders and custom clearances.

Product Dispatch within Pan India- Once you have placed an order, our standard delivery period applies; mentioned at each product page.

Generally a minimum of 3-5 business days is required to dispatch and deliver your product. Any unforeseen event, force majeure event at the logistics provider’s end may some time cause delays, however, please be rest assured that our Customer Service team will be working very closely with the logistics provider to your orders delivered at the earliest. You can also contact us at support@shaza.life for any queries related to your order and shipping.

International Shipping: We provide the option of international shipping to most destinations globally. For all international shipping orders kindly use razorpay secure for payments. International shipping rates are calculated directly at checkout. Orders will take ~10-12 business days for delivery. Any custom duties would be borne by the customer. We do not accept any returns or exchange for international orders.  

For any queries regarding your order, please email orders@shaza.life

Delivery
India, UK, EU, USA, Rest of the World

Product prices are shown as per the country from where the site is accessed, in case a particular currency is not defined in our system then for such country/countries the prices are shown in US dollars.

Taxes and Duties
Taxes and duties are calculated according to your shipping destination and are borne by the customer. Please note taxes and duties are chargeable as applicable. Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Please note we are unable to advise the duty amount.

If the country of shipment is within India, all prices are shown inclusive of tax. All other countries are shown a price excluding taxes.

For more information, please write to us at support@shaza.life

For personalised /customised orders:  Once you have requested to place a personalized order, you will be guided to fill a form. After receiving the information, we will be connecting with you shortly to gather more details. Each product has its own designing time which is mentioned on its page. Any customised order from a stole to a shawl can take 5 days to 2.5 months in time depending on the order placed. If the order is urgent, you are requested to connect with us on our phone numbers. Please note all orders of customization are pre-paid in full as a dedicated team starts working on the order as soon as its processed. 

Shipping & Return

Ready-To Ship products delivery instructions:

> Free Shipping in India on All Prepaid Orders above 4,999
> Standard Delivery (5-7 working days) - Courier cost Rs 300
> Express Delivery for other States (3-5 working days) - Courier cost Rs 500
> Same Day Delivery - Courier cost Rs 500 (Delhi - NCR)
> Products on Made-To-Order will be delivered in 30 - 60 days depending on the product ordered.
> For urgent deliveries, please contact us on +91 88005 28733.
Custom Duties & Taxes for International orders are additional and need to be paid by the customer during checkout.
> Once an order is placed, we do not offer any exchange or returns.

Explore our Online Exclusive Offer 

> COD 5k to 20k (Charges ₹300)
> Free shipping above ₹4999
> Offers available on selected products only.